Legal
Privacy Policy
Last updated: March 20, 2026
Clearline provides tools that allow businesses to create online storefronts, accept orders, and manage customers.
1. Overview
This Privacy Policy explains how we collect, use, and protect information across:
- clearline.host (the “Platform”)
- storefronts created by businesses (“Stores”)
- any related services
2. Roles & Responsibility
Clearline acts as:
- Data Processor for information collected by businesses using our platform
- Data Controller for information we collect directly, including account creation, analytics, and billing
Each business using Clearline is responsible for its own customer data and privacy practices.
3. Information We Collect
A. Information provided by businesses (account holders)
- Name, email, phone number
- Business name and details
- Payment and billing information
- Login credentials
B. Information collected through storefronts
When customers interact with a Store, we may collect:
- Name, email, phone number
- Order details and transaction history
- Delivery or pickup information
- Payment information processed securely by third-party providers
C. Automatically collected data
- IP address
- Device and browser information
- Pages visited and actions taken
- Timestamps and session data
D. Cookies & tracking
We use cookies and similar technologies to:
- Maintain sessions
- Improve performance
- Analyze usage
You can control cookies via your browser settings.
4. How We Use Information
We use information to:
- Provide and operate the platform
- Process orders and transactions
- Communicate with users and businesses
- Improve performance and reliability
- Prevent fraud and abuse
- Comply with legal obligations
We do not sell personal data.
5. Payments
Payments are processed through third-party providers such as Stripe.
Clearline does not store full payment card details.
Payment providers have their own privacy policies.
6. Data Sharing
We may share data with:
- Payment processors
- Infrastructure providers, including hosting and analytics
- Service providers supporting platform operations
We only share what is necessary to operate the service.
7. Data Retention
We retain data:
- As long as necessary to provide services
- As required for legal, tax, and compliance purposes
Businesses may delete their accounts, which will remove associated data subject to retention requirements.
8. Security
We implement reasonable safeguards including:
- Encrypted connections (HTTPS)
- Access controls
- Secure infrastructure
No system is completely secure, but we continuously improve protections.
9. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to certain processing
Requests can be made at support@clearline.host.
10. Children’s Privacy
The platform is not intended for individuals under 13.
We do not knowingly collect data from children.
11. Changes
We may update this policy from time to time. Changes will be posted with a new effective date.